Contact information

Last Updated: July 30, 2026

We're here to help. Whether you have a question about your order, need assistance with sizing, or simply want to reach out, we'd love to hear from you.

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Customer Support

Business Name:
JN 10:16

Email:
hello@jn1016apparel.com (Update once your business email is active.)

Website:
https://jn1016apparel.com (Update once your domain is live.)

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Customer Service Hours

Monday – Friday
9:00 AM – 5:00 PM Eastern Time (EST)

We aim to respond to all inquiries within 1–2 business days.

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Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your full name
• Order number (if applicable)
• A brief description of your question or issue
• Photos (if contacting us about a damaged or incorrect item)

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Common Questions

For faster assistance, you may find your answer in our:

• Shipping Policy
• Return & Refund Policy
• Frequently Asked Questions (FAQ)

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Our Mission

JN 10:16 exists to create premium Christian streetwear that points people to Christ through timeless design, quality craftsmanship, and biblical truth.

Thank you for supporting our mission and being part of One Shepherd. One Flock.